Customer service, how can we help?

Regardless of whether you are already our customer or thinking of becoming one, do not hesitate to contact us.

Telephone service Jakobstad: Mon-Fri 09-16 

Tel: (06) 781 5300

Köpmansgatan 10, 86600 Jakobstad

Email: fakturering.jstad@katterno.fi

Power outage 24h

 

Telephone service Ylivieska: Mon-Fri 09-16

Tel: (08) 411 0400

Tulolantie 21, 84100 Ylivieska

Email: laskutus.yka@katterno.fi

Power outage 24h

Power outage map

Our power outage map helps you to stay updated regarding disturbances and planned interruptions in the distribution of electricity.

 

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What does your electricity consumption look like?

Our new consumption service helps you to keep track of your electricity consumption on your computer or your mobile.

 

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Get in touch with us as soon as you need an electricity connection

From the moment you order an electricity connection it usually takes about 4-12 weeks until you are connected. Therefore, we recommend you make the order well in advance.

 

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