Customer service, how can we help?
Regardless of whether you are already our customer or thinking of becoming one, do not hesitate to contact us.
For the time being, we serve our customers by telephone and e-mail.
Telephone service Jakobstad: Mon-Fri 09-16
Tel: (06) 781 5300
Köpmansgatan 10, 86600 Jakobstad
Telephone service Ylivieska: Mon-Fri 09-16
Tel: (08) 411 0400
Tulolantie 21, 84100 Ylivieska
Power outage map
Our power outage map helps you to stay updated regarding disturbances and planned interruptions in the distribution of electricity.
What does your electricity consumption look like?
Our new consumption service helps you to keep track of your electricity consumption on your computer or your mobile.
Get in touch with us as soon as you need an electricity connection
From the moment you order an electricity connection it usually takes about 4-12 weeks until you are connected. Therefore, we recommend you make the order well in advance.