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On Friday, September 26, our customer service will exceptionally be open from 12:30 p.m. to 3:00 p.m.

Whistleblowing Channel for Suspected Misconduct

The Herrfors Group operates a whistleblowing channel that allows customers, business partners, employees, and any other party to report concerns or observations of potential breaches of the Herrfors Group’s Code of Conduct, applicable laws, or regulations. The channel is confidential and allows fully anonymous reporting.

How to Submit a Report

Once in the whistleblowing channel, you may choose to submit your report either anonymously or with your name. Please include the following relevant details:

  • The exact time or date of the incident (as accurately as possible)
  • Whether the suspected misconduct is a one-time occurrence or recurring
  • The individuals or entities involved
  • Whether there were any witnesses to the event

Any supporting documents or evidence (attachments can be added) Detailed instructions are available here.

Please note that we do not accept customer feedback or complaints related to o

Go to submit a report

Processing and Confidentiality

All reports submitted via the channel are treated confidentially and the reporting system is technically encrypted. If you choose to report anonymously, your identity will remain protected throughout the entire process.

Further information can be found in our privacy statements.

We are committed to complying with all laws and ethical standards in our operations and take any allegations of unlawful or unethical behavior seriously. We encourage you to report any suspicions so we have the opportunity to prevent or correct potential misconduct.

The technical solution of the whistleblowing system is maintained and operated by an external partner, Huma AS.